Terms of Service

By accessing or using Omesta ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms apply to all users, including visitors, registered users, and paying subscribers.

Omesta is a revenue recovery platform for businesses of all kinds. The Service includes:

• Automated payment recovery through intelligent retry timing and dunning email campaigns
• Ad attribution tracking and leak detection across Meta and Google advertising platforms
• Conversion tracking via first-party pixel technology
• AI-powered business insights and optimization recommendations
• Campaign performance monitoring and autopilot management

To use the Service, you must create an account using a valid email address or Google OAuth. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access.

You must provide accurate, current, and complete information during registration and keep your account information updated.

Omesta is free for all new subscribers until the platform has recovered $1,000 in processor-verified revenue on your account. The day cumulative recovery crosses $1,000, billing begins on the plan you select. No card is collected during signup, and no retroactive billing is applied to the period preceding the threshold.

• Performance-based pricing: Our recovery services operate on a percentage of revenue actually recovered. You only pay for results.
• Subscription plans: Monthly subscription fees vary by plan tier (Starter, Growth, Scale) and are billed via Stripe.
• Refunds: If our service does not recover at least the equivalent of your subscription fee within the first 30 days, you are eligible for a full refund.

All prices are in USD unless otherwise specified. Applicable taxes may be added to your subscription.

The free-until-recovery offer is paired with a case-study consent we capture at signup. See section 05 (Reverse-paywall case-study consent) for the full clause.

The reverse-paywall pricing model in section 04 (free until Omesta recovers $1,000 of processor-verified revenue on your account) is sustained by case-study rights granted at signup. By creating an account, whether via email/password or Google OAuth , you acknowledge and agree to the following:

• Trigger. Case-study rights vest the first day cumulative processor-verified recovery on your account crosses the $1,000 threshold defined in section 04. They do not vest before that day, and they remain in effect after that day irrespective of whether you continue your subscription.
• Scope of permitted use. Once vested, you grant Omesta a perpetual, worldwide, royalty-free, non-exclusive licence to publish and reference: (a) your business or trading name, (b) the public URL of your store or website, (c) the total recovery amount delivered through the Service, (d) the recovery method or category (e.g. dunning, retry timing, ad-leak fix), and (e) the timeframe over which the recovery occurred. Omesta may use this material in marketing pages, sales materials, decks, partner-facing collateral, social posts, blog content, and case-study videos.
• Personal-name opt-out. The licence above does not extend to founder, employee, or operator personal names by default, we use the business name. If you would prefer that any personal names also be referenced (e.g. a quote attributed to a named person), Omesta will request that separately. You may opt out of personal- name use at any time, before or after publication, by emailing support@omestasystems.com; we will remove personal-name references on a best-effort basis within thirty (30) days of receipt.
• No private financial data. Omesta will not publish customer-level data, transaction-level data, payment-processor account identifiers, or any data that could identify your individual end-customers. The licensed material is limited to aggregate recovery figures and the categorical metadata described above.
• Pre-publication notice. Where Omesta produces a long-form case study (a written page, a video, or sales-deck content of a comparable depth), Omesta will email a draft to the address on your account at least seven (7) days before publication so you can flag factual corrections. Aggregate references in social posts, marketing pages, and partner decks do not require pre-publication notice provided they are limited to the categories enumerated above.
• Confidentiality carve-out. Nothing in any non-disclosure agreement, mutual NDA, master services agreement, or other confidentiality arrangement between you and Omesta limits the licence granted under this section. By accepting these Terms you confirm that you have authority to grant this licence on behalf of your business and that doing so does not breach any third-party agreement.
• Survival. The case-study licence survives termination of your subscription and termination of these Terms. Cancelling your subscription does not revoke case-study rights once they have vested.
• Versioning & audit. The version of this clause in effect at the time you accepted it is recorded server-side along with a timestamp, IP, and user-agent. If we materially change this clause we will ask you to re-consent to the new version; the previously accepted version remains binding for the recovery delivered up to that date.

If you do not agree to this clause, do not create an Omesta account, the offer in section 04 is conditional on it. Existing accounts that predate the introduction of this clause are subject to the version of the Terms in effect on the date of their original acceptance.

By connecting your advertising platforms (Meta Ads, Google Ads) and payment processor (Stripe) to Omesta, you grant us read-only access to the data necessary to provide our services. We will not modify your ad campaigns, payment settings, or customer data without your explicit instruction.

You represent that you have the authority to grant this access and that doing so does not violate any agreements with third parties.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to any part of the Service or its systems
• Interfere with or disrupt the integrity or performance of the Service
• Reverse engineer, decompile, or disassemble any part of the Service
• Use the Service to send spam, phishing, or otherwise abusive communications
• Share your account credentials with unauthorized third parties
• Exceed reasonable usage limits or abuse the API rate limits

The Service, including its software, design, content, and branding, is owned by Omesta and protected by intellectual property laws. You retain ownership of your data. By using the Service, you grant us a limited license to process your data solely for the purpose of providing the Service.

To the maximum extent permitted by law, Omesta shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of the Service.

Our total aggregate liability for any claims arising from or related to the Service shall not exceed the total fees paid by you to Omesta in the twelve (12) months preceding the claim.

You may cancel your subscription at any time from your dashboard. Upon cancellation, you will retain access to the Service until the end of your current billing period. We may terminate or suspend your account immediately if you violate these Terms.

Upon termination, we will provide you the ability to export your data. After a 30-day grace period, your data will be permanently deleted from our systems.

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or that it will achieve specific revenue recovery results. Past recovery performance does not guarantee future results.

These Terms shall be governed by and construed in accordance with the laws of the European Union and the applicable national law of the Netherlands, without regard to conflict of law principles. Any disputes shall be resolved in the competent courts of the Netherlands.

We reserve the right to modify these Terms at any time. We will notify you of material changes at least 30 days in advance via email or through the Service. Your continued use after the effective date constitutes acceptance of the updated Terms.

For questions about these Terms, contact us at support@omestasystems.com.